Terms and Conditions
Welcome to Hipeon! These Terms and Conditions ("Terms") govern your use of our website located at www.hipeon.com (the "Website") and any related services provided by Hipeon ("we", "us", or "our"). By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Website.
## 2. Use of the Website
### 2.1 Eligibility
By using our Website, you confirm that you are at least 18 years old or have reached the age of majority in your jurisdiction, whichever is older, and are legally capable of entering into binding contracts.
### 2.2 Account Registration
To access certain features of our Website, you may be required to register an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
### 2.3 Prohibited Activities
You agree not to:
- Use the Website for any illegal or unauthorized purpose.
- Violate any applicable laws, regulations, or third-party rights.
- Distribute viruses or any other harmful computer code.
- Interfere with the operation of the Website or any user's enjoyment of the Website.
- Engage in any activity that could harm our reputation or that of our partners.
## 3. Products and Services
### 3.1 Product Descriptions
We strive to provide accurate descriptions of our products and services. However, we do not warrant that the descriptions, colours, images, or other content available on the Website are accurate, complete, reliable, current, or error-free.
### 3.2 Pricing
All prices listed on the Website are in British Pounds and are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time without prior notice.
### 3.3 Orders
All orders placed through our Website are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or any issues identified by our fraud detection systems.
### 3.4 Payment
You agree to provide valid payment information and authorize us to charge the total amount of your order, including any applicable taxes and shipping fees, to your payment method.
### 3.5 Shipping and Delivery
Shipping and delivery times are estimates and may vary depending on your location and the availability of products. We are not responsible for any delays in delivery due to circumstances beyond our control.
## 4. Returns and Refunds
### 4.1 Return Policy
Our return policy is described on our [Return Policy Page]. You may return eligible products within [X] days of receipt for a refund, exchange, or store credit. Products must be returned in their original condition and packaging.
### 4.2 Refunds
Refunds will be issued to the original payment method used for the purchase. Please allow [X] business days for the refund to process.
### 4.3 Exchanges
If you wish to exchange a product, please contact our customer service team. Exchanges are subject to product availability.
## 5. Intellectual Property
### 5.1 Ownership
All content on the Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of [Your Company Name] or its content suppliers and is protected by intellectual property laws.
### 5.2 License
We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works based on any content from the Website without our prior written consent.
## 6. Limitation of Liability
To the fullest extent permitted by law, [Your Company Name] shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the Website; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Website; or (d) any bugs, viruses, or other harmful code transmitted to or through the Website by any third party.
## 7. Indemnification
You agree to indemnify, defend, and hold harmless [Your Company Name], its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of the Website or violation of these Terms.
## 8. Privacy
Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and share information about you when you use our Website.
## 9. Changes to the Terms
We may update these Terms from time to time at our sole discretion. If we make material changes, we will notify you by updating the date at the top of this page and, in some cases, we may provide additional notice. Your continued use of the Website after any changes indicates your acceptance of the new Terms.
## 10. Governing Law
These Terms and your use of the Website will be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.
## 11. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Hipeon