Support

Payment options

This page explains the payment methods commonly available on the store, how secure checkout works, and where flexible payment options like Klarna and Clearpay fit into the buying journey.

Cards, wallets and flexible payments Secure checkout Instalments shown at checkout if eligible

What to know first

Use these summary cards to understand the payment types usually available, how payment security is handled, and how flexible payment providers fit into the checkout experience.

At checkout

A range of payment methods are available

Customers can usually choose from major credit and debit cards, PayPal, Apple Pay, Google Pay, Klarna, and Clearpay. The exact options shown can depend on the device, basket, and eligibility at checkout.

Browse FAQs

Security

Payments are handled through secure checkout systems

Payment information is processed using secure systems and standard protections designed to help safeguard personal and payment details while an order is completed.

View privacy policy

Flexible options

Eligible orders may qualify for instalment payments

Flexible payment options such as Klarna and Clearpay may appear for eligible baskets. Availability is determined at checkout and can vary by basket value, device, and provider rules.

Read Klarna terms

How payment works at checkout

The payment journey should feel straightforward. These steps explain what normally happens from selection through to confirmation.

1

Choose your preferred payment method at checkout

Once you reach checkout, the available payment methods for your order will be displayed. Select the option that best suits how you want to complete the purchase.

2

Complete any provider-specific checks if needed

Some payment options, especially instalment providers, may require extra confirmation steps or eligibility checks before the order can be approved.

3

Review the confirmation and keep the payment record

After the order is placed, keep the order confirmation and any payment-provider emails or app updates, especially if you selected Klarna or Clearpay for staged payments.

Common questions

These are the payment questions customers most often ask before placing an order.

What payment methods do you accept?

We accept a range of payment methods, including major credit and debit cards, PayPal, Apple Pay, Google Pay, Klarna, and Clearpay. The payment options available for your order will be shown during checkout.

Is my payment information secure?

Yes. Payments are processed using secure systems and industry-standard encryption to help protect your personal and payment details. If you would like more information about how your data is handled, please review our privacy policy.

Can I pay in instalments?

Yes. Flexible payment options are available through Klarna and Clearpay on eligible orders. If your basket qualifies, those instalment options will appear at checkout for you to choose from.

Need a different route?

Use these pages if you need provider-specific terms, broader support, or faster self-serve guidance.

Provider terms

Klarna Terms

For fuller information about Klarna payment options, consumer terms, and support guidance, use the dedicated Klarna page.

Open Klarna terms

Need help?

Customer Care

If a payment option is missing, fails unexpectedly, or you need help before placing the order, customer care can guide you to the right next step.

Contact customer care

Quick answers

FAQ

The FAQ also covers delivery, returns, payments, products, and account support in one place if you want a broader self-serve route.

Browse FAQ