Room placement
Your item is positioned where it is intended to be used, subject to safe access and service suitability.
White glove installation
Installed with care, ready to use.
Add specialist installation support to selected orders so delivery, setup, placement, and handover feel calmer from start to finish.
Selected products
Available where the product, postcode, and service route are suitable.
Handled by specialists
Designed for customers who want setup completed with less friction.
What is included
A more complete setup experience.
White glove installation is designed for larger, more technical, or higher-touch purchases where careful setup matters.
Careful setup
The product is unpacked, assembled or connected where applicable, and prepared for first use.
Handover guidance
Where suitable, the installer can walk through basic use, checks, and what to do if further support is needed.
How it works
From request to handover.
The service can be confirmed before or after purchase depending on product eligibility and location.
Confirm eligibility
Share the product and location details so the installation route can be checked before the service is confirmed.
Book the service
Once suitable, installation can be added to the order or arranged through customer care.
Install and hand over
The item is delivered into place, set up where applicable, and left ready for the customer to enjoy.
Before booking
Installation availability may depend on product type, access, location, and any specialist requirements. Our support team can confirm suitability before the service is added to an order.