Eligible item recycling
Selected products can be routed for recycling where the item, location, and service availability are suitable.
Recycling service
A clearer route for responsible recycling.
Add recycling support for selected products where collection, preparation, and responsible routing need to feel simple and well organised.
Selected products
Available where the item, postcode, access, and recycling route are suitable.
Prepared properly
Customer care can confirm what needs to happen before collection is arranged.
What is included
Recycling support for eligible items.
The recycling service is designed for customers who want a clearer way to handle selected products after replacement, upgrade, or removal.
Preparation guidance
We will confirm what needs to be removed, disconnected, cleaned, or made accessible before collection.
Responsible routing
Where available, items are handled through the appropriate recycling route so disposal feels clearer and more considered.
How it works
From eligibility check to recycling route.
The service can be confirmed before or after purchase depending on the item, location, access, and recycling requirements.
Check eligibility
Share the item type, condition, location, and access details so recycling availability can be confirmed.
Prepare for collection
Make sure the item is safe to collect, accessible, and prepared according to the guidance provided by customer care.
Collection and recycling
Once confirmed, the item is collected from the agreed point and routed through the arranged recycling service.
Before booking
Recycling availability may depend on product type, size, condition, location, safe access, disconnection requirements, and local service coverage. Customer care can confirm suitability before the service is added to an order.